Crafting an Innovation Ecosystem That Works for Working People

Collaborative research on worker expertise in innovation ecosystems

This article, co-authored by Carnegie Mellon University's Jodi Forlizzi and Tech Institute’s Amanda Ballantyne and Crystal Weise, argues that workers are the missing experts in our innovation ecosystem. Drawing on successful union-university partnerships in transportation and hospitality, it demonstrates how worker-centered R&D leads to safer, more effective technology. The piece offers concrete policy recommendations and showcases why taxpayer-funded innovation must include the voices of those who use technology every day.

Read more here.